No matter how much planning you have put into place, when it comes to claiming on your policy, it can often not be the experience that you had hoped for.
AFS has had many claims over the years; claims for death, total disablement, income protection, trauma, & superannuation benefits. As professionals in this area we help our clients with claims from start to finish, and take on the emotion and burden of dealing with the insurer or super fund so that our clients can do what is needed to get over their grief, or recover from their injury or illness. We try to make it as simple and easy for you as we can. All of our advisers are involved in the active management of claims.
We also help people who are not clients and who have had a bad experience in trying to have claims settled, or having difficulty dealing with the insurer directly. Regardless of your situation, when it comes to dealing with claims, we are here to help.
Not all claims are straight forward and the skills, knowledge and expertise that we have developed cumulatively over many years enable us to achieve the right result for our clients when that may not have initially been the insurers response.
On average over a 6 month period we would typically manage 10 claims at any time.
If you need help with a claim or would like to review your policy terms then contact us; our advisers are here to help.